Insights

Overview

The Insights service generates actionable recommendations based on processed call data.

Purpose

• Highlight trends and recurring issues.
• Suggest next steps for intervention.
• Identify potential systemic risks.

How It Works

1. Input: Structured data from previous AI steps.
2. Pattern Analysis:
   • Frequency of incident types.
   • Common locations.
3. Risk Indicators:
   • Time-sensitive alerts.
4. Output:
   • Recommendations for action or escalation.

Input

{
  "case_data": {
    "type": "Physical Abuse",
    "location": "Nairobi",
    "risk": "High"
  }
}

Output

{
  "recommendations": [
    "Notify local child protection officer immediately.",
    "Increase patrols in Nairobi East area."
  ]
}

Dependencies

• Rules engine for predefined actions
• Analytics models for trend detection

Human Impact

• From data to action, instantly.
• Empowers caseworkers to respond effectively.

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